Our client is a local insurance company seeking a CSR/Appointment Setter for their Milwaukie, OR branch. This is a part time position paying $13-$15/Hr, and the ideal candidate will be organized, flexible, and communication effectively.
The CSSR work's to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts
Responsibilities • Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations • Client/Claims liaison • Cross-sell/up-sell products to existing customers • Determine customer requirements and expectations • General office/customer service duties as necessary • Keep records of customer interactions and transactions • Review renewal business and identify appropriate follow-up action • Set appointments
Requirements • Ability to learn quickly • Detail oriented • Excellent written and verbal communication • Flexible • Multi-tasking • Problem solving • Successful completion of a drug screening • Successful completion of criminal background check • Team player
Preferences • Basic PC skills, basic math skills, strong analytical capability, and conflict resolution • Previous customer service and/or sales experience • Previous experience in the insurance industry
If you're interested in being considered for this position, please email us your resume, apply on our website, and/or come in to our office for an interview at 8625 SW Cascade Ave #101 in Beaverton, Oregon.
If this position isn't the right fit for you, but you are looking for a new position, contact us for a confidential discussion on your career options.
Staffing Partners LLC | Staffing and recruiting 503 644 1945 Business 503 644 1475 Fax Beaverton | Portland | Eugene | Bend www.staffingoregon.com