CSR/Admin (Cornelius)

Cornelius, OR

Post Date: 04/11/2017 Industry: Clerical Pay Rate: $13-$16/Hr.

Our client is a local insurance company seeking a bi-lingual Customer Service/Administrative professional for their Cornelius, OR branch. This is a full time position paying $13-$16/Hr. and the ideal candidate will be fluent in Spanish, have excellent written and verbal communication skills, and have experience within a customer service/administrative environment.

The CSR/Admin work's to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts

Responsibilities
• Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations
• Client/Claims liaison
• Determine customer requirements and expectations
• General office/customer service duties as necessary
• Keep records of customer interactions and transactions
• Review renewal business and identify appropriate follow-up action

Requirements
• Ability to learn quickly
• Detail oriented
• Excellent written and verbal communication
• Fluent in Spanish
• Multi-tasking
• Problem solving
• Successful completion of a drug screening
• Successful completion of criminal background check
• Team player

Preferences
• Basic PC skills, basic math skills, strong analytical capability, and conflict resolution
• Previous customer service and/or sales experience
• Previous experience in the insurance industry

If you're interested in being considered for this position, please email us your resume, apply on our website, and/or come in to our office for an interview at 8625 SW Cascade Ave #101 in Beaverton, Oregon.

If this position isn't the right fit for you, but you are looking for a new position, contact us for a confidential discussion on your career options.

Staffing Partners LLC | Staffing and recruiting
503 644 1945 Business
503 644 1475 Fax
Beaverton | Portland | Eugene | Bend
www.staffingoregon.com

AJ Bustamante


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